Field Notes
Counting stock without shutting down the shop
Full stocktakes terrify owner-led shops because closing means lost sales and overtime pay. Yet skipping counts lets drift become normal — “the system is always wrong anyway.”
Cycle counting splits the warehouse into zones and counts one zone per week without stopping trade.
Choose zones by value and volatility
High-value, fast-moving SKUs deserve weekly eyes-on. Slow movers can wait a month. Label shelves A through F (or by aisle) so everyone uses the same map.
Fix the receiving step first
Most variance we audit traces to goods signed in before anyone counted cartons. A simple rule — count before sign-off — beats a quarterly heroic stocktake.
Record variances without blame
When counts disagree, log the variance, recount once, and move on. Hunting for a culprit during business hours paralyses the floor. Review variance logs monthly with the owner and warehouse lead together.
Start small
One aisle, one hour, every Thursday morning before customers arrive. Three months of boring Thursdays beats one chaotic Sunday shutdown.